The information in this article applies to:

• Any WinWay product

Summary

While trying to install the product, one of the following error message appears:

1. "Error 1935. An error occurred during the installation of assembly component B32777BF-8BCF-31D4-A891-BCFB51C54D25.  Hresult 0x80073712."  This error code stands for ERROR_SXS_COMPONENT_STORE_CORRUPT: The component store has been corrupted.
2. ?Error 1935. An error occured during the installation of assembly component {A75F2217-AD54-3EA6-AE14-F255F8660531}.  HRESULT: 0x080070422.?

Resolution

Several resolution methods are listed.  Please try each one in sequence until the problem is solved.

Method 1

Method 2

1. Click on "Start"
2. Right click on "Computer"
3. Select "Manage"
4. Expand "Services and applications"
5. Click on "Services"
6. Double click on the "Windows Installer" service. 
   • If "Startup Type" is "Disabled", change it to "Manual". 
   • If "Service status" is "Stopped", click on "Start".   
   • Click "OK"
7. Double click on the "Windows Modules Installer" service. 
   • If "Startup Type" is "Disabled", change it to "Manual". 
   • If "Service status" is "Stopped", click on "Start". 
   • Click "OK"

Method 3

1. Click on "Start", "Computer"
2. Right click on drive "C" and select "Properties"
3. Click on the "Tools" tab
4. Under "Error checking", click on "Check now"
5. Check "Automatically fix file system errors"
6. Check "Scan for and attempt recovery of bad sectors"
7. Click "Start"
8. You may be instructed to reboot the computer for this process to complete
9. If any errors were found and corrected, try the installation again

Method 4

1. Select "Start," "All Programs," "Accessories"
2. Right click on "Command prompt" and choose "run as administrator"
3. At the command prompt, type
     sfc  /scannow
4. Wait for completion of the test

Method 5

1. Disable your virus protection program
2. Try the installation again
3. Enable the virus protection program