This article applies to:
Summary
When trying to install the product, the following message appears:
"Error 1719. Windows Installer service could not be accessed. Contact your support personnel to verify that it is properly registered and enabled."
More information
The most likely cause for this error is that you do not have permission to install programs on your computer. If your computer is administered by a system administrator, ask the administrator to log into the computer and install the product.
If you are the system administrator of your computer, please continue reading.
"Windows Installer" is a component of Microsoft Windows and is used for installation of most mainstream applications. The error will also happen if the "Windows Installer" service is not running properly. It will affect installation of most mainstream products.
We recommend the following steps:
- If using Windows XP, install the latest update from
http://windowsupdate.microsoft.com
- If using Windows Vista or Windows 7, consult this article
http://support.microsoft.com/kb/2642495
- Review this article:
http://www.mydigitallife.info/2007/08/02/windows-installer-service-could-not-be-accessed-error-during-program-installation/
- If these steps fail to resolve the problem: backup the system, re-format the drive and re-install the operating system.