The information in this article applies to:

• WinWay Resume Deluxe 10 or earlier

Summary

When you try to run the product, you may receive any of the following messages:

• "The MSVCIRT.DLL file is linked to missing export MSVCRT.DLL"
• "The WWTOOLS20.DLL file is linked to missing export MFC42.dll"
• "A required DLL file, MSVCIRT.DLL, was not found"

These errors are typically caused by an old version of a DLL file.

More Information

Step 1

1. Download and run DllUpdate
2. Reboot your computer
3. Try to run the WinWay product again

Step 2

1. Select "Start," "Search," "For Files or Folders," and enter this file name: mfc42.dll
2. Click "Search." This may find several instances of this file on your computer. This file is normally found in "c:\windows\system" or "c:\winnt\system32"
3. Note that each file instance is listed along with the folder it is in. Note the folder name.  If the folder is "c:\windows\system" or "c:\winnt\system32", no action is needed.
4. If the folder is anything else, right click on the file name - mfc42.dll.  Select "rename," and change the file name from "mfc42.dll" to "mfc42.bak"
5. Repeat above steps for: msvcrt.dll, msvcirt.dll
6. Download and run DllUpdate again
7. Reboot your computer